1. Data controller
Meadow Hub Analytics Co., Ltd.
Kwon Joonho, 81 Taeyang-ro 6-gil, Nam-gu, Ulsan 44600, REP. OF KOREA
info@utilitymeadowhub.click · +82-52-7216-3498
2. Data we collect
- Inquiry forms: name, email, message content, selected briefing type, and optional lane or port details.
- Engagement data: shipment records, vendor lists, bills of lading, and clearance documents you provide for analysis.
- Technical data: IP address, browser type, and pages visited when analytics cookies are accepted (see Cookie Policy).
- Communications: email and phone correspondence related to your inquiry or engagement.
3. How we use data
We use personal data to respond to inquiries, prepare contracted briefings, invoice for services, improve site content, and comply with legal obligations. We do not sell personal data to third parties.
4. Legal basis
Processing is based on contract performance (when you engage our services), legitimate interest (responding to inquiries and maintaining site security), and consent (where required for non-essential cookies).
5. Retention
- Inquiry records: up to twenty-four months unless an engagement begins.
- Engagement files and client shipment data: up to seven years after project completion for legal and accounting purposes, unless you request earlier deletion and no retention obligation applies.
- Analytics data: up to fourteen months when cookies are accepted.
6. Sharing & processors
We may share data with hosting providers, email services, and accounting tools bound by confidentiality agreements. Shipment data is not shared with carriers or customs authorities unless you explicitly authorise us to contact them on your behalf.
7. International transfers
Our primary systems are located in the Republic of Korea. If we use overseas hosting or email services, we ensure appropriate safeguards consistent with applicable Korean privacy requirements.
8. Your rights
Under applicable Republic of Korea privacy law, you may request access, correction, deletion, or restriction of your personal data, and withdraw consent for optional cookies at any time. Contact info@utilitymeadowhub.click. We will respond within thirty days where required by law.
9. Security
We restrict internal access to client shipment data, use encrypted connections for the website, and store engagement files on access-controlled systems. No method of transmission is completely secure; please avoid sending highly sensitive credentials through the contact form.
10. Changes
We may update this policy by posting a revised version on this page. Material changes will be noted by updating the date above.